ETECSA, the main telecommunication service provider in Cuba, has introduced CubacelTur, a specialized service designed for tourists. With this service, visitors to the island can have a temporary mobile line, valid for 30 days, and enjoy 6GB of data, 100 minutes of talk time, and 100 SMS.
To avail of the service, one must register online at www.suenacuba.com. It can be purchased through various payment methods like credit cards, debit cards, or PayPal.
Once in Cuba, tourists can pick up the CubacelTur card at José Martí International Airport or Varadero Airport. Various ETECSA Commercial Offices and stands across cities and airports are open 24/7 for this purpose.
In addition to the airports, multiple addresses in provinces such as Pinar del Río, La Habana, Matanzas, Villa Clara, and others provide the option to pick up the SIM card. The list of addresses spans across different cities and regions.
To use the service, the phone must be unlocked and support the specified network bands and frequencies. The APN settings must also be configured with "nauta" to utilize the data.
The price to obtain the service is $34.99 USD. Once the basic package is consumed, tourists can buy additional data packages ranging from $10.00 for 2 GB to $40.00 for 12 GB.
CubacelTur is a permanent offer designed exclusively for tourists. The line is temporary and cannot be extended beyond 30 days. However, additional data packages can be purchased and combined with existing data.
Calls, both national and international, can be received and made, while additional data options can be purchased, but not extra minutes or SMS.
In case of loss, damage, or other difficulties, customer service numbers and ETECSA business units are available for assistance.
The line's available MB, minutes, SMS, and expiration date can be checked by dialing 222887#. Other queries can be made at ETECSA commercial units.
In case of loss, the line can be blocked through customer service or ETECSA commercial units, and unblocked personally without additional cost.
CubacelTur has filled a significant gap in providing tourists with a convenient and tailored connectivity solution. With multiple pick-up locations, ease of registration, flexible packages, and comprehensive support, it ensures that tourists can stay connected effortlessly.
For those planning a trip to Cuba, this service offers a hassle-free way to enjoy mobile communication. Additional details, including FAQs and the option to purchase, can be found on www.suenacuba.com.